Their voice, their story

Our SeeME service helps you to create series of videos with individuals using a service or receiving care, which allows them to tell their own story using their own voice. 

It doesn’t have to be paperwork and files.

A short video: 

  • Is a quick, easy way to understand a person you’re working with 
  • Can be great fun to make on a smartphone or tablet  
  • Gives autonomy and agency to a person receiving care 
  • Captures what’s important to someone about their care in their own words 
  • Can help track physical and mental degeneration 
  • Can conserve memories for people living with dementia

We’ll work with you to create digital resources that will help train staff to work in a way that’s person-centred, meaningful and sustainable. 

We offer 

  • Help and advice about technology, sharing platforms, and video hosting  
  • Training on how to get the most out of your existing technical infrastructure 
  • Support to work with individuals to create these resources  
  • Support to create the cultural change required to work in a new and different way

Get in touch to talk to us about what we can do for you. 

Lewis Gwyther
Business Development & Marketing Lead
01443 742386

Get in Touch

Do you need support for your organisation?

01443 742384

Join our mailing list

Get in Touch

Do you need support for your organisation?

01443 742384

Join our mailing list

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Good Practice Reviews


What are the benefits of SeeME?

For children and adults receiving care and support:

  • SeeME profile videos allow people to use their own voice, giving them more control over what is communicated about them.  They are fully involved and can see what is recorded and have much more of a say and control over these records.
  • SeeME can show what is important for that individual, how they want to be supported, hobbies, skills, interests and relationships.
  • Information can be videoed and edited simply – without fuss, using a smart phone or tablet, and stored safely so only those who have permission to access it can do so.
  • The recordings are done by people who understand the person and know what is important to them.  They are trained to use the technology to communicate and share information that people need.
  • People who know how to communicate with people  who may have sensitive and complex care and support needs and are fully trained to use video technology successfully.

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For service providers:

  • SeeME offers a new approach to recording information, that delivers on the requirement of the Social Services and Well-being (Wales) Act 2014 to improve the well-being of people and carers by involving individuals as equal partners in decisions over their care and support.
  • SeeME Profiles allow services to become more efficient and effective. They are a quick yet detailed way for practitioners to become familiar with individuals and their situations to know how best to support the individual.
  • SeeME can be commissioned in phases dependent on the needs of the organisation.  The bespoke change programme will be developed in consultation with the lead/sponsoring managers.
  • SeeME profiles are recorded and shared using processes that meet safeguarding requirements and information is stored on a secure system (e.g. Dropbox), to be safely accessed by other service professionals involved in a person’s life.

For practitioners:

  • Using SeeME as a way of recording information provides the opportunity to develop greater confidence and enjoyment in working with individuals, whilst at the same time improving the quality of care and support.
  • Co-producing SeeMe profiles can build positive relationships between individuals, their families and professionals, improving the well-being of all involved.
  • Allowing individuals to express themselves in their own way provides them with a stronger voice.  This can help improve outcomes and ensure people achieve what matters to them.
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