Celebrating 25 years supporting improvement in social care, health and public services

Experience and innovation – it’s hard to get the balance right, especially in the public sector. That’s where we come in.

Practice Solutions is at the forefront of delivering transformational and sustainable change. We’ve been doing it for over 25 years.

Our mission is to help people live more meaningful lives. How do we do this? By placing citizen voice at the heart of everything we do.


We join the dots by:

Connecting people

Fostering innovation

Unlocking potential


We’re curious and hands on. We get involved and know what it’s like to work on the frontline of services.

Through our work with ADSS Cymru and the Wales Mental Health and Wellbeing Forum, we’re leading the conversation and pushing for change across Wales.

And we’re collaborative. There’s a reason the organisations that work with us, stay with us. They trust us.


Who we work with


Our Story

Practice Solutions was founded in a Cardiff bedroom office in 1999 by Gabe Conlon, a former social worker.

In our early years, we delivered innovative workshops to safeguard people from abuse.

Over the following decades, the scale and scope has grown but the mission remains the same. Make people’s lives better.

In 2015, Gabe’s daughter Sarah Day became Chief Executive, and in 2026, she was awarded an MBE for services to social care.

From delivering the biggest annual social care conference in Wales to co-producing groundbreaking engagement programmes, we’re proud to be at the forefront of the strategic agenda in Wales.

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